Membership Benefits

Every one of our members has their own reason for joining the union, but they all receive all the benefits, help and support we can offer. UNISON members have the strength, knowledge and commitment of their UNISON colleagues around them. We provide advice, support and assistance in the workplace.


Our teams of advisers, legal experts, trained representatives and experienced negotiators will provide you with help at work when you need it most.

But our support doesn’t just end when members leave the workplace.  UNISON is there for members and their families outside work too.

  • advice, support and help when you need it at work;
  • a helpline that is open until midnight (on weekdays, 4pm Saturday);
  • legal help for you at work and you and your family at home;
  • financial assistance and debt advice in times of need;
  • compensation for accidents and injuries at work;
  • a range of exclusive member discounts that can save you and your family money when you are shopping, buying insurance or looking for a holiday;
  • access to training and education courses;
  • a members magazine sent to your home address four times a year;
  • discounts for members and their families at Croyde Bay, the union’s holiday resort on the north Devon coast.


Legal Services

To be eligible for our legal assistance scheme, you must have been a member for at least four weeks prior to the incident that led you to seek that assistance. You must also be up to date with your subscriptions.

Legal help is provided at the discretion of the union’s national executive council.

At work

UNISON members can get free legal advice and help with work-related issues. Our help covers issues like unfair dismissal, accidents and injuries at work.

For you and your family

UNISON members can access free initial legal advice on non-work related issues, along with support for members and their family members for personal injury cases outside work, a free wills service for you and for your partner if you have mirror wills, low-cost conveyancing and help with immigration issues.

Access to legal services

For work-related issues members should contact their local branch in the first instance. For non work-related issues, help can be accessed via UNISON’s legal helpline on 0800 0 857 857.

Access to legal services

UNISON only instructs specialist lawyers. Our lawyers work to agreed standards of service required by us and are audited and judged against those standards.

Contact us

For employment issues contact your local rep or branch. For all other services the simplest way to access most of our legal services is by calling UNISONdirect on:

0800 0 857 857 (voice)
0800 0 967 968 

Lines are open 6am to midnight from Monday to Friday and 9am to 4pm on Saturdays.

Criminal law

For criminal law assistance (where you are facing work-related criminal charges) in an emergency outside of UNISONdirect hours, call the UNISON 24-hour criminal helpline free on 0800 587 7530.


Other membership Benefits

Full members of UNISON are entitled to benefits paid out on death, fatal accident, permanent incapacity and partial incapacity.

For NHS staff we offer professional indemnity insurance of up to £1 million. Healthcare members may also be entitled to claim tax relief on their UNISON subscriptions. This applies to members of specific sectors who have worked in healthcare at any time since April 2008.

We also offer book grants and small financial grants are available for members taking some courses up to degree level.

As a UNISON member you will receive U magazine four times a year. This full-colour magazine is delivered direct to your home and helps keep you up to date with what your union is doing. It also has details of all our latest offers and member discounts – so do have a look.